Help Center
How can we help you today?
Getting Started
Learn the basics of SendAlong
Sending Items
How to create requests and ship items
Traveling with Items
List trips and earn money
Paying outside the app
How sender and traveler settle directly — no commission, no escrow.
Safety & Reporting
Stay safe and report account issues
Account Settings
Manage your profile and preferences
Need more help?
Report a Problem
Found a bug, a security issue, or a user violating our Terms? Let us know.
Report an issue